4.3.2.1 Manage Collection Process : Manage Collection Process Detailed Process Model Description : 3.1 Request to Create Collection Process
3.1 Request to Create Collection Process
Reference: Manage Collection Process Model - Page 4 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User requests to create Collection Process.
Entities to Configure
•
Collection Process Template
•
Collection Event Type
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